The Zebra Reviews

The Zebra has an overall rating of 4.0 based on 65 reviews. Customer feedback on The Zebra is mixed: The Zebra reviewers highlight positive aspects like user-friendly interface, competitive insurance quotes, excellent customer service, which strongly appeal to individuals seeking car insurance comparisons. However, The Zebra is often criticized for its limited coverage options, occasional slow response times, some users report inaccuracies in quotes.

4.0/5.0

65 reviews

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All The Zebra Reviews (65)
Isiah_smith87
June 02, 2026
"A lot of promises, but just okay"
It was fine, but nothing special. They made it sound like it would be a lot better than it actually was, with a bunch of vague promises that didn’t really add up to much. I was expecting more, so it ended up feeling underwhelming
david-Holyfield
May 30, 2026
"I was able to find a few carriers..."
I was able to find a few carriers, but honestly... there weren’t as many options as I was expecting. It worked fine, just felt a bit limited
hello_charles747
May 28, 2026
"I was trying to sort out insurance..."
I was trying to sort out insurance quotes one evening after dinner, which is usually the kind of thing I put off forever, but this site actually made it easy. I liked that I could see the different options side by side instead of opening a bunch of tabs and getting lost. A couple of prices changed a little once I clicked through to the provider, but overall it still saved me time and made the whole process feel less frustrating.
hello_geoffrey445
May 13, 2026
"Helpful, even though I was hesitant to switch"
I’ve been with the same insurance company for years, so I wasn’t really looking to jump ship unless it truly made sense. I tried The Zebra just to compare options, the advice felt straightforward and not salesy. The prices also lined up when I checked directly with the companies, which made me trust it more. I’m still a little torn because I like sticking with brands I know, but it definitely saved me time and gave me better options to think about.
hello_tyrone672
May 11, 2026
"Agent was useless"
The agent didn’t help much at all. I came away still feeling confused, and it felt like I was dealing with a total clown instead of someone who could actually explain things...
AnnieRussell_51
April 18, 2026
"Got my policy sorted quickly"
I was able to get my policy set up without much trouble. The price seemed fair enough, and there wasn’t any weird back-and-forth or hassle. Overall, I’m happy with how it went.
gailburgess1979
April 01, 2026
"Quotes came in just quick"
I got the quotes back fast, and it was just really easy with no hassle.
heidi_Flamand77
March 23, 2026
"Price matched the quote"
The price was exactly what they quoted me, which I really appreciated. I checked the email quote and compared it with my final receipt, and everything matched up. Nice and straightforward
MASON
March 01, 2026
"Helped me keep a little more cash in my pocket"
This ended up saving me some money, which was exactly what I was hoping for. It was easy to use too, so for me it felt like a simple win without much effort.
kathryn.Sanchez
February 27, 2026
"I had to reread the coverage details..."
I had to reread the coverage details a couple times before it mostly made sense. It wasn’t terrible, but I feel like making this stuff clearer is just the decent thing to do, since people are trying to make important decisions.
WillieKing_74
February 22, 2026
"Quotes were suuuper close"
I used The Zebra to compare car insurance, and the quotes were pretty much the same when I actually went to buy. There wasn’t some biiig surprise price jump, which was really nice. It definitely saved me time instead of checking a bunch of places myself.
Violet-mendoza
February 13, 2026
"Clear prices. Easy comparison."
Used The Zebra to check car insurance rates. Simple. Prices were shown upfront, which I liked. I could compare a few options side by side. No big guessing game. Some quotes changed a little once I went to the actual insurer site. Kinda expected, I guess. Still helpful overall
joseph-Payne
January 28, 2026
"I used The Zebra to compare car..."
I used The Zebra to compare car insurance prices, it was way easier than I expected. I figured I’d get hit with a bunch of pushy sales stuff right away, but that never happened.
The choices were laid out clearly, and I could just take my time looking through them. Nobody was rushing me or making it feel like I had to choose on the spot, which was nice because that kind of pressure is ridiculous.
I ended up finding a better rate than what I was paying before, so I’m happy with how it went. The site was simple to use, and I didn’t have to deal with any annoying sales tactics.
charles_Bourne72
January 20, 2026
"Pretty good, though it depends where you go"
I’ve had some good experiences, but it really seems to depend on the location. Some places are great, and others are a bit less consistent, not terrible or anything, just not the same level every time.
amber-Kelleher
January 18, 2026
"Really easy to use"
I found what I was looking for quickly, and the pages loaded fast too. Comparing the quotes was simple, which I appreciated. The only random thing I remember is that I had a half-finished cup of tea next to me the whole time and still got everything done before it went cold. Overall, smooth experience.
esther_Roosevelt01
December 29, 2025
"Not sUre how I feel about the info part"
I got a few quotes, which was helpful, but I felt kinda weird about how much personal info I had to put in. Then after that, I started getting random Insurance calls, so that made me a little uneasy.
hello_zachary630
December 22, 2025
"Helpful support and faster than others I’ve tried"
I had a question about my quote and reached out to customer service. They got back to me quicker than I expected, especially compared to a few other companies I’ve dealt with where you end up waiting around forever. The person I spoke with was helpful and explained what I needed to do in a way that actually made sense. It did take one extra follow-up to fully clear things up, so it wasn’t completely perfect, but overall I had a good experience.
dwayne_Jackson86
December 06, 2025
"Helpful quote tool, but the follow-ups were a lot"
Using The Zebra was simple. I was able to get a few quotes quickly and compare options without having to call a bunch of companies myself (which I was definitely trying to avoid).
The only reason I’d give it 4 stars instead of 5 is because the follow-up calls and emails got a little excessive after I had already chosen a policy. It wasn’t awful or anything, just more frequent than I expected (and a bit annoying after a while).

Overall, it’s a useful site and I’d probably use it again the next time I’m shopping around. I just wish the follow-ups eased up once you’ve made a decision.

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The Zebra Q&A

Do you have in's pay by the miles you drive

Why was I told that I have roadside assistance that covers re-keying my car when I don't?

How much can you save meHowHow

Is The Zebra a legitimate company or is it a scam?

Ida.Cook
April 04, 2021

“They are absolutely legitimate. This is hands down the best and most affordable price I have ever come across. Just ensure that you verify whether the coverage you desire and/or require for your vehicle is included.”

goldenswan293
March 31, 2021

“This service is definitely not a scam. I must admit, I am usually quite skeptical, but I was genuinely surprised by how great it is. Zebra has truly impressed me, and I believe it deserves much more popularity than it currently has.”

DouglasHunter
December 04, 2020

“Absolutely legitimate! I had been without insurance, but thanks to Zebra and Chris, I was able to secure a policy and pay less than what I was previously paying.”

JoyceFletcher
October 20, 2020

“I'm not sure which website you were on, Lauren C. However, getting in touch with Zebra is quite easy, and they do have staff available to answer your calls. Personally, I have no complaints about them. The people at Zebra are truly wonderful. Just to mention, I have Nationwide as my insurance company, and Zebra is definitely one of the top insurance companies. I am extremely satisfied with the service they have provided me. In fact, I am planning to take out another policy with them. They are truly great people!”

heavyrabbit351
September 25, 2020

“They are absolutely legitimate. I recently obtained car insurance from them and they truly managed to find me the most affordable quote! The amount I am currently paying is only one-third of what I initially paid! I highly recommend them!”

Why did you decide to choose The Zebra instead of other similar businesses?

JoseHoward
December 07, 2020

“I am looking for a combination of price and services that offers the best coverage for my specific needs and budget. While I don't necessarily require the lowest price, I want to ensure that I am getting the most value for my money.”

purplemouse210
October 07, 2020

“I was able to save nearly 75% on my car insurance compared to Progressive. Initially, Progressive promised to offer me the same rates, but later increased it by $200 per month.”

bigelephant925
September 25, 2020

“I decided to give them a try after seeing an advertisement, and I'm really glad I did. The agent I was assigned was incredibly helpful and managed to provide me with an excellent quote. I highly recommend others to consider checking them out.”

HeatherJenkins
August 10, 2020

“I really wish I hadn't. I happened to see an ad that day and since I had been looking for a fair price, I decided to give them a try. However, as soon as I registered, my phone started ringing non-stop and I received texts and calls from insurance companies I had never heard of or requested. I just wanted a quote, but they didn't ask me the right questions. The company that provided me with a quote, esurance, was also disappointing. When I checked the coverage details, there was no collision coverage or car rental insurance included. It's important to read everything carefully, even if you think the company knows what they're doing. The whole point is to avoid having to do that. You want a company that is supposed to be on your side, but there are better options out there. I can't think of one right now, but definitely don't use this company. I even tried to chat with someone, but there was no one available. It seems like they are just an unreliable company. They should apologize in their ads and show that they can actually help us, but they don't want to. They are only interested in helping themselves, like many others. Dealing with them will only cause you unnecessary stress. It's better to call State Farm or Allstate directly, or maybe even Costco if you have a membership. Consumer reports and checking with the Better Business Bureau before making a purchase are also good ideas, because even the reputable insurance companies are being dishonest these days. They are all desperate for money, so they will say anything to get your business.”

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